Cyber Security in Smart Warehousing: Protecting the Digital Supply Chain

This blog is part of a series from Bisnow's UK Industrial and Logistics Transformation Conference on Wednesday 18th June 2025

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As warehouses become smarter and more connected, cybersecurity is becoming a top priority for industrial businesses. The rapid adoption of automation, IoT devices, and advanced warehouse management systems has opened new doors for efficiency, but it has also created a whole new wave of cyber threats that can disrupt operations and put sensitive data at risk.

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The Cyber Threat Landscape

Modern logistics sites rely on technology for everything from inventory tracking to autonomous vehicles. This reliance means that a cyber-attack can do more than just steal data, as we’ve seen recently in the UK with the attacks on M&S, it can bring entire operations to a halt. Attacks on supply chain systems have increased dramatically in recent years, with ransomware and phishing attempts now targeting warehouses of all sizes.

One of the biggest risks comes from human error. Tom Vaughan-Fowler (WiredScore) pointed out that human mistakes should never be the reason a cybercriminal gains access. Simple actions like plugging in a USB drive or leaving a comms cabinet unlocked can be all it takes for a breach to occur. Even clicking a link from a laptop that has no anti-malware or antivirus protection poses as huge risk for any business, even those that are not tech forward and automated. Physical security and digital vigilance must go hand in hand.

Common Entry Points and Vulnerabilities

Phishing attacks are on the rise, especially as more warehouse operations rely on connected systems and automation. These attacks can trick employees into revealing passwords or clicking malicious links, giving hackers a foothold in your network. Real estate and logistics sectors are also vulnerable to ransomware because many facilities lack sophisticated security protocols and proper protection for their IT infrastructure.

Physical vulnerabilities are just as important. Unsecured comms rooms, open doors, and outdated access control systems can give criminals an easy way in. As Stuart McCallion (SEGRO) notes, the threat is only growing as more operations become automated and connected.

Best Practices for Warehouse Cybersecurity

Protecting your warehouse requires a multi-layered approach that combines technology processes, and people:

• Segment your networks to isolate critical systems like WMS and IoT devices from general business infrastructure.
• Encrypt all data, both at rest and in transit, to prevent intervention and tampering.  
• Use strong, unique passwords and multi-factor authentication for all systems and devices.
• Keep all software and systems updated with the latest security patches.
• Conduct regular security audits and penetration tests to identify and fix vulnerabilities before attackers can exploit them.
• Educate all staff on cybersecurity best practices, including how to spot phishing attempts and the importance of reporting suspicious activity.
• Control physical access to sensitive areas with smart access systems and regular checks.

The Role of Technology and Connectivity

At NCG, we understand that secure connectivity is the backbone of any smart warehouse. Our technology solutions are built to support robust cybersecurity, from secure network infrastructure to space management platforms that keep your data protected. We help industrial businesses stay ahead of evolving threats so they can focus on growth and efficiency.

Stay Secure as You Scale

Cybersecurity is not a one-time fix. It is an ongoing commitment that must evolve with your operations. By combining advanced technology with staff training and strong security policies, you can protect your digital supply chain and ensure your warehouse is ready for the future.