Gorillas is an on-demand grocery delivery company whose main selling point is their ability to deliver in under 10 minutes of ordering. They have been aggressively expanding across Europe, with new sites coming online constantly. With a recent Series B valued at €860 million, their expansion speed is only increasing.
With a promise to deliver groceries to a customer's door within 10 minutes, reliable connectivity is essential to the Gorillas’ brand. Without rock-solid connectivity and lightning-fast remote and onsite support, their business would not be able to function. However, organising site acquisition, warehouse fitout and reliable Wi-Fi themselves was fast becoming a major headache.
Gorillas needed a team to handle all their technological stress and provide a site-by-site solution at a competitive price point, deliverable within weeks not months.
NCG stepped in as an agile, creative and trusted connectivity provider to support the company’s ambitious growth plans. Negotiating an outcome-based contract, at a cost per warehouse, gave NCG the flexibility to provide innovative solutions to get a large volume of sites live within a short time frame.
A standardised price also allows Gorillas to budget for all future sites. Gorillas now have access to a full team of project managers, account managers and engineers to provide in-person and remote multi-tiered support from pre-acquisition to go-live and beyond.