What Do the 2026 Business Rates Changes Mean for Flexible Workspace?
The UK flexible workspace sector has been one of the fastest-growing areas of commercial real estate over the past decade, providing businesses with the agility, scalability and cost certainty needed to adapt in an increasingly dynamic market.
However, the business rates changes introduced in April 2026 are creating new challenges for operators, landlords and occupiers alike.
In a recent interview, BBC Policy and Analysis Correspondent Ben Chu joined NCG Global CEO Thomas Proctor to explore how recent reforms - including revaluation changes, new multipliers and updated classification rules - are impacting the flexible workspace market. While the reforms were designed to modernise the business rates system, there are growing concerns that they may place disproportionate pressure on a sector that supports thousands of SMEs, entrepreneurs and growing businesses across the UK.
The discussion examines how rising operational costs are affecting flexible workspace providers at a time when many landlords are reassessing their leasing strategies and, in some cases, returning to more traditional lease models. The result could be a contraction in the supply of flexible space, reducing choice for occupiers and increasing costs for businesses seeking agile workspace solutions.
The implications extend far beyond the property sector. Flexible workspaces play a vital role in supporting innovation, entrepreneurship and regional economic growth. They provide a home for start-ups, scale-ups and established businesses looking for flexibility without the long-term commitments associated with conventional office leases. Any reduction in supply could have wider consequences for productivity, business formation and the vibrancy of local economies.
As organisations continue to prioritise flexibility, technology and employee experience, the future of the flexible workspace market will remain an important issue for landlords, operators and policymakers alike. Understanding how these reforms influence investment decisions, workspace availability and occupier behaviour will be critical in the months ahead.
Watch the full interview below to hear Ben and Thomas discuss the changes, the potential market impact and what businesses should be watching as the sector adapts.
Read our full report on the topic here and if you’d like to discuss any of these themes further, get in touch.