What the Managed Workspace Boom Means for Landlords

Managed workspace is becoming an increasingly important part of office asset strategy.

JLL and Kitt report that managed office space in London grew by 582% between 2020 and 2025. The model sits between a conventional lease and a serviced office, giving occupiers a private, fitted workplace without the usual capital expenditure or lengthy fit-out programme.

For landlords, the opportunity extends beyond responding to occupier demand.

Managed workspace can provide a route to reducing voids, accelerating occupation and repositioning buildings that may struggle to compete through a traditional leasing model alone.

JLL found that more than three-quarters of managed offices are located in buildings below 10,000 sq ft and originally built before the Second World War. These buildings can offer character and strong locations, but may require a different approach to attract modern occupiers.

Speed is another important part of the proposition. Managed transactions can move from viewing to occupation in as little as eight weeks, while 64% of surveyed landlords identified reducing void periods as a major reason for adopting the model.

However, faster occupation requires earlier decisions.

Landlords and operators need to understand the condition of the existing infrastructure, what can be retained and whether the building can support the proposed workplace experience. Discovering connectivity, network or access-control limitations late in the programme can quickly undermine the speed the model is intended to provide.

NCG supports managed workspace projects through early technology surveys, infrastructure due diligence and coordinated delivery. We help landlords and operators preserve useful existing investment, identify critical gaps and establish a technology plan that aligns with the opening programme.

Managed workspace is creating new possibilities for office assets. Realising them depends on treating operational readiness as part of the property strategy from the beginning.

Talk to NCG about assessing the technology potential of an existing or proposed managed workspace.

Source: JLL and Kitt, Managed Offices: From Void to Value, July 2026.